1. Payment Methods
✅ Credit/Debit Card Payment
You can pay securely online with all credit and debit cards. Once your order is placed, the amount will be charged to your card. In the event of an order cancellation or technical issue, refunds will be processed to your card within 3 business days.
✅ Crypto & Paypal Payment
Crypto payments are processed automatically through Heleket. To pay with PayPal, please contact our live support team. They will check whether PayPal payments are available for your country and account.
2. Order Cancellation and Refund
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The services offered on our platform are classified as digital products and software licenses, which are purchased either on a one-time basis or for a defined period.
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Once a digital product or license-based service has been delivered or activated, it is considered fully consumed, and no refunds will be issued. We kindly ask customers to review service details carefully before purchase.
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In cases where the customer is eligible for a refund and the process is approved by the site (for example, due to technical failure or incomplete delivery), the refund amount will be determined solely at the discretion of the site — up to and including a 100% refund.
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For discretionary refunds or customer-requested cancellations approved for reasons other than a technical failure or service error, the site reserves the right to deduct applicable service, administrative, processing, and non-refundable costs from the refund amount. The amount deducted will depend on the circumstances of the transaction and may exceed 10% of the original payment, particularly in cases involving partial refunds, completed services, or costs already incurred.
3. Delivery Process
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Once your social media service is completed, the delivery is considered fulfilled.
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Delivery times vary depending on the service purchased and are listed on each service page.
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Deliveries are carried out either automatically or manually within the specified timeframes.
4. Payment Tracking and Notifications
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If any issue occurs during payment, the system will automatically notify you.
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Please note that smooth completion of the order depends not only on the customer but also on the payment providers (banks, payment gateways) we work with.
5. Contact
For any questions or support regarding your order and payment process, please contact us:
Email: [email protected]