Payment and privacy
How money goes in, what information an order actually needs, and why a streaming password is never part of it.
What payment methods are accepted?
Credit and debit cards (Visa and Mastercard), Google Pay and Apple Pay, cryptocurrency, bank transfer or EFT in selected countries, and PayPal arranged through live support. Payment through a mobile phone bill is not offered.
Card payments are processed through Payzink and Shopinext. Google Pay and Apple Pay are offered through the Payzink option in the payment step of checkout, on devices and browsers that support them. PayPal is arranged manually through live support, subject to availability and the order, so ask before placing the order. Bank transfer details appear at checkout after you choose that option, in the countries where it applies. If a method you need is not shown, contact live support before placing the order.
Does BotViewer need my Twitch or Kick password?
No. An order needs a public channel link or username and nothing else.
There is no password field anywhere in the flow, no OAuth authorisation screen, and no point at which the service holds credentials for your streaming account. This is worth stating flatly because it is the single most common worry about this category, and because it gives you a clear rule to apply: anything presenting itself as BotViewer and asking for a streaming password is not BotViewer. Close it and report it.
Do you need an account?
No. The FAQ states that you can order without registering.
An account is optional. It exists so that repeat customers can find past orders and support tickets in one place rather than digging through email. If you are buying once, you never need to create one.
What data does an order involve?
The public channel link or username you supply, and the purchase details the privacy policy lists: name, address, phone number, email and payment details. Like most sites, it also records technical data such as IP address, approximate location, browser and operating system.
Card payments run over an encrypted connection and card details are not stored by BotViewer, as the delivery and refund policy states. The binding description of what is collected, how long it is kept and how to ask for it to be removed is in the privacy policy, which governs over this summary.
Is the checkout secure?
The site runs over HTTPS with a valid certificate, and payment details are processed by the payment provider rather than handled on the page.
Worth being precise here, because it is a claim people overstate: a valid certificate proves the connection is encrypted. It does not by itself prove anything about the business behind it. For that, the checkable material is on is BotViewer legit, which is where the independent review site ratings and the company details live.
Sources
- Delivery and refund policy, botviewer.com, section 1 on payment methods
- BotViewer checkout, payment step, Payzink option showing Google Pay and Apple Pay, checked 12 October 2026
- Frequently asked questions, botviewer.com, items 5 and 9
- Privacy policy, botviewer.com
- Terms of use, botviewer.com, section 3 on payment terms
Last verified: 14 October 2026. Where this page and the privacy policy or the delivery and refund policy disagree, those policies govern.